Attention: If you choose full lace wig or lace front wig construction, you will need 30-35 business days to be customized and another 3-5 business days to be delivered. If you choose lace closure wig construction, you will need 15 business days to be customized and another 3-5 business days to be delivered.
I’m the Undercovered Nivea Unit! I was born with kinky blow out texture with 14 inches. For me, wig construction is optional. I’m slightly undercover, if you know what I mean. My outer shell has a nice natural black color. I have a blonde interior and it wraps all along underneath my top layer. My natural textured long bob has a unique color combo. Definitely unpredictable that there's a blonde color in the back of the hair that comes towards the front of the hair.The hair is very soft and the texture is very natural. The hair itself is full and I think you love it. It's definitely worth it! Especially if you ever wanted to go undercover to the laundry mat.
Shipping: Generally, the turnaround time 7-10 working days, which includes the shipping time.
The shipping fee is determined by the destination and the weight of products.
Country
Shipping Fee
US, Canada, Australia
$8-$19
Others
$11-$25
ATTENTION:
*$20 will be charged for expedited processing.
*Main shipping methods: DHL FedEx, TNT, USPS, EMS.
*For some wig products that are in stock, please contact us for further confirmation.
*Please allow some delays of processing time due to (but not limited to) holidaysor peak seasons, inaccurate physical address(APO/FPO/PO boxes). worldwidepandemics or other force majeure.
Cancel / Exchange / Return
ATTENTION
(1)If you want to cancel your order 12 hours later after you receive our cofirmation or want to exchange and return your package without any quality problem, you will need to pay $20 for the restocking fee.
(2)The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email customerservice@hergivenhair.com ASAP,
and keep the hair EXACTLY THE WAY IT CAME. This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut.
We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
(3)Please do remember to co-wash the hair before your first install to reduce tangling.