Her Story by Orbit Stephanie: Each and every strand of grey hair represents a lifetime of living, doing, seeing and experiencing the past and the present. She is love. She’s a beacon of light to many. Admiration earned for her wisdom is at its finest. Her transitioning hair is strength in numbers as her legacy continues its evaluation. Month to month, year by year her natural beauty is not in question. Her confidence is witnessed by all that have the honor of adoring her “Stormy Lights”! You are that beautiful woman. You are natural in both texture and now in shimmering salt and pepper tresses. We have long awaited our time in the natural human hair stage. Now our time has finally arrived! Get ready for all eyes on you. Brace yourself, compliments will rain plentiful.
Hair Care Attention: Due to the special nature of the grey hair, please avoid hot water when you wash it. We recommend washing the hair with cold water and non-alkaline shampoo or conditioner.
For better experience on this new grey headband wig, the cap structure is slightly different than the earlier version, but does not affect the installation.
Shipping: Generally, the turnaround time 7-10 working days, which includes the shipping time.
The shipping fee is determined by the destination and the weight of products.
Country
Shipping Fee
US, Canada, Australia
$8-$19
Others
$11-$25
ATTENTION:
*$20 will be charged for expedited processing.
*Main shipping methods: DHL FedEx, TNT, USPS, EMS.
*For some wig products that are in stock, please contact us for further confirmation.
*Please allow some delays of processing time due to (but not limited to) holidaysor peak seasons, inaccurate physical address(APO/FPO/PO boxes). worldwidepandemics or other force majeure.
Cancel / Exchange / Return
ATTENTION
(1)The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email customerservice@hergivenhair.com ASAP, and keep the hair EXACTLY THE WAY IT CAME. This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
(2)Please do remember to co-wash the hair before your first install to reduce tangling.