The shipping fee is determined by the destination and the weight of products.
Country
Shipping Fee
US, Canada, Australia
$8-$19
Others
$11-$25
ATTENTION:
*$20 will be charged for expedited processing.
*Main shipping methods: DHL FedEx, TNT, USPS, EMS.
*For some wig products that are in stock, please contact us for further confirmation.
*Please allow some delays of processing time due to (but not limited to) holidaysor peak seasons, inaccurate physical address(APO/FPO/PO boxes). worldwidepandemics or other force majeure.
Cancel / Exchange / Return
ATTENTION
(1)The curl pattern of the hair product you received may appear a little more defined than those showcased by vloggers and stylists on social media.
If you feel that the curl pattern you received is COMPLETELY different from the curl pattern of your own hair, please email customerservice@hergivenhair.com ASAP, and keep the hair EXACTLY THE WAY IT CAME. This means the hair extensions have NOT been brushed out, combed with your fingers, washed, installed, colored, or bleached. The ties have NOT been cut. We cannot do return or exchanges on hair that has been altered in any form. No exceptions.
(2)Please do remember to co-wash the hair before your first install to reduce tangling.
Is this real human hair? Will the last a long time? What do you mean by co wash the ponytail?
Hello and thank you
A:
Hi,dear.
Thank you for your reply.
Yes, all our products are made by 100% human hair.
The life expectancy of the hair is solely dependent on the care and daily routine you provide to your hair.
Please avoid chemical harm or heat harm. If the hair is clip in or weft, please seal it before installation. It will help reduce the shedding.
If well maintained, our hair can last 5-6 months for daily installation.
And co-wash means that wash and care the hair before the first installion.
Best regards.
CODE: FB30
On Order $110+, Valid For 30 Days
One Use Per Person, New Customer ONLY